All goods sold on the Turbobaltic.com Online Store are covered by a manufacturer's warranty, the terms and conditions of which are stated on the VAT invoice or manufacturer's / supplier's documentation.
The warranty becomes effective from the date of sale to you.
During the warranty period, you are entitled to free repair of any defect or defect in the purchased item as a result of the manufacturer's fault, provided the manufacturer's warranty conditions are met. For repaired or replaced goods, the warranty is valid for the remainder of the warranty period.
Warranty service is only available upon presentation of a purchase document (VAT invoice) or warranty card (if any). All costs associated with shipping the item to and from the Warranty Center shall be borne by the Buyer.
If you notice that the purchased item is of poor quality, you have the right to return it to us within 14 (fourteen) calendar days of the date of delivery to you. In this case, the defective product will be replaced for free with a quality product or the money paid to you will be refunded (the cost of shipping the goods is not refundable, the cost of returning the goods is borne by the Buyer).
In order to return a quality item (s), the Buyer may do so within fourteen days of the date of delivery to the Buyer by informing the Seller by email. by sending an e-mail to firstname.lastname@example.org and filling out a special exchange-return form.